NAMO SAVAARI Technology platform is an enabling platform for a consumer to connect with a third party, independent valid permit holder drivers or vehicle operators known as The Transport Service Provider hereinafter referred as TSP. Once TSP accepts a request, customer is notified with the details of TSP through sms or Mobile application. NAMO SAVAARI shall do all the reasonable efforts to connect you with a TSP & the services are subject to the availability of TSPs in or around your location at the moment of your request or services required for transportation services. By using this website and/or Mobile Application or user of the service through The CC you hereby acknowledges that (NAMO SAVAARI) are not a transport services provider. It is up to the TSP to offer transportation services, which may be requested through the use of the Website, Application or CC. NAMO SAVAARI only acts an intermediary between you and the TSP. The user has to note that TSP is your service provider and therefore it is subjected to the contract between YOU and the TSP. NAMO SAVAARI will never be a party to such contract. NAMO SAVAARI operate full-day, Point to Point, Airport Transfers, intercity and Out station, Bus booking requests.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by NAMO SAVAARI. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services. NAMO SAVAARI advise its users that while accessing the web site/ the application, they must follow/abide by the related laws. NAMO SAVAARI are not responsible for the possible consequences caused by your behavior during use of web site/application. NAMO SAVAARI at all the times reserves the right to deny service.
NAMO SAVAARI collects general user data including name, email ID, contact details etc. to facilitate services.
It is assumed that all information collected from the user is Correct & Accurate. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users. User accounts bearing contact number and email IDs are created and owned by NAMO SAVAARI. Any promotional discounts, offers and reward points in the form of NAMO SAVAARI Money accumulated can be revoked without prior notice in the event of suspicious account activity or mollified intention of the user. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. NAMO SAVAARI reserve the full discretion to suspend a user's account, the above event and does not have the liability to share any account information whatsoever.
You are advised to provide accurate information to NAMO SAVAARI. NAMO SAVAARI can verify the information that you have provided and choose to refuse the service or use of the Application / the Website without providing reasons. By using the Application or Website you agree to:
By using the Application or Website you agree to:
In addition to other reasons mentioned under the Termination clause below, NAMO SAVAARI reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.
NAMO SAVAARI expect good behavior from their customer/user while using the TSP services.
NAMO SAVAARI encourage its entire customer to take care of their items. In case of any lost while using the services of NAMO SAVAARI, company will try to locate and find out the item but NAMO SAVAARI are not responsible for any damage or loss while using NAMO SAVAARI services. All the calls made to the Company's CC are recorded by the Company for quality and training purposes.
The customer shall ensure that he/she will not indulge in any of the following activities while in a Cab like asking driver to overload the space of the cab luggage or break the traffic rules.
Without prejudice to the above, the Company makes no representation or warranties that:
NAMO SAVAARI will not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of Cab service offered by TSP or due to the failure of TSP to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.
NAMO SAVAARI will not be liable for any damages of any kind arising from the use of the Service offered by the TSP including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
NAMO SAVAARI will take all reasonable measures to ensure that TSP should fulfill his duty properly but there may be exceptions and if any passenger misses the train or flight or bus, NAMO SAVAARI will not be held liable for any such compensation. The customer is advised to make the booking taking care of Time gap & alternate arrangement in case the cab has not reached due to any reason.
The Company shall not be liable for any conduct of the drivers of the Cabs. NAMO SAVAARI encourage you to notify any complaints that you may have against the driver of any Cab that you may have hired using the NAMO SAVAARI platform.
All the vehicles registered with NAMO SAVAARI platform are continuously tracked using GPS for security reasons only. It is expressly made clear to you hereby that the Company does not own any Cabs nor does it directly or indirectly employ any drivers for the Cabs. NAMO SAVAARI disclaim any and all liability in respect of the drivers and the Cabs alike.
The NAMO SAVAARI will be entitled to add, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.namosavaari.com or the Application on the date that Company may indicate that such addition, variation or amendment is to come into effect.
NAMO SAVAARI are the sole owner or lawful licensee of all the rights to the web site, Application and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. All rights not otherwise claimed under this contract or by www.namosavaari.com, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use.
NAMO SAVAARI reserve the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website.
All related icons and logos are registered trademarks or trademarks or service marks of NAMO SAVAARI in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.